Known Issues

  1. On Windows and Mac OS X, installation level 2 is known to be partially or wholly incompatible with
    • Covenant Eyes
    • K9
    • Net Nanny
    • Qustodio
    • X3watch
    • possibly other filters

    When installed along with any of these products, the Internet may become inaccessible (try restarting all browsers). If problems persist, uninstall Pluckeye or one of the conflicting filters.

  2. On Windows and Mac OS X, per-program rules do not yet have any effect.
  3. On Windows, at installation level 2, in Chrome, Pluckeye will completely block Chrome if "IncognitoGone" has previously been run on the computer.
  4. On Mac OS X, at installation level 2, iTunes and the App Store are blocked on some machines. The current workaround is to periodically drop down to level 1 to apply updates from the App Store.
  5. On Mac OS X, when upgrading to installation level 2 or downgrading from installation level 2, a kernel panic sometimes occurs (i.e., Mac OS X will crash). After rebooting, Pluckeye works as normal.
  6. On Mac OS X, in Chrome, the lockdown and blackout buttons do not work because the confirmation dialog box is immediately closed by Chrome.
  7. On uncommon Linux distributions that do not follow the Linux Standard Base (e.g. SliTaz, Puppy Linux), Pluckeye may not install. Pluckeye may still work on such distributions if the necessary prerequisites are installed (e.g., perl).
  8. On some versions of Linux, at installation level 2, Google Chrome (google-chrome-stable) will not start. Chromium (chromium or chromium-browser), on the other hand, should work with Pluckeye 0.50.0 or greater.
  9. On Linux x86-64, at installation level 2, many electron-based applications fail to start. If this happens to an app you care about, do report it to Pluckeye staff.
  10. Pluckeye only supports Linux x86-64 distributions with glibc 2.14 or above (circa 2012).
  11. Pluckeye only supports Firefox 24 or newer.
  12. Pluckeye only supports Chrome 45 or newer.
  13. When Chrome starts or a new tab is opened, the page sometimes says "The requested URL /__pluckeye_bounce__%2F_%2Fchrome%2Fnewtab was not found on this server. That's all we know.". Navigating to a site should work fine.
  14. Already existing firefox processes are not affected when a user types the following in a console:

    pluck add "package foo"

    Firefox must be restarted for package settings to take effect.

  15. If the user visits some particular websites, such as distrowatch.com, nytimes.com, thesaurus.com that host certain types of ads, the CPU will spin while a tab is open on that website. The root cause is thought to be javascript on the page that continually attempts to load ads that are in turn blocked by Pluckeye. The current workaround is to either allow all content on such pages or to close such tabs. This issue seems to affect Firefox more often than Chrome.
  16. Sometimes and Onetime settings permanently overwrite already existing settings that match the same setting. It is best to avoid using sometimes and onetime settings for hosts or urls that also have permanent settings (this might be fixed eventually).
  17. Attempting to reduce the delay on the settings page and using double-clicking the "Apply" button on that page will cause the delay to not change at all. This occurs because the first click sets a pending delay, and the second click removes it. The workaround is to only click "Apply" once.
  18. Invoking pluck with bogus settings does not always yield an error. For example, if a user invokes

    pluck add "program deny firefox"

    rather than the correct

    pluck add "program firefox blackout"

    then instead of rejecting the bad syntax, pluck accepts it as a rule that does nothing on the program "deny".

  19. When upgrading from one major version of Pluckeye to another, pending settings are lost. Do not let this dissuade you from upgrading, as pending settings can be easily readded as needed.
  20. On Windows 7, Vista, and XP computers that do not have Microsoft hotfix 2590550 installed https://support.microsoft.com/en-us/help/2590550/the-desktop-does-not-load-and-only-displays-a-black-or-blue-background-after-you-log-on-to-a-computer-that-is-running-windows-7-or-windows-server-2008-r2 and that have some other products, may lose Internet connectivity completely when Pluckeye is at installation level 2. The root cause is as yet unknown.